Beca Customer Service Nickel Spain
June 27, 2024
Beca Customer Service Nickel Spain
Referencia12351988
- Becario
- ES-Madrid-MADRID
- CUSTOMER RELATIONSHIP MANAGEMENT
GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
Nickel
Nickel, awarded the Happy@Work label for the third year in a row in 2023, is a payment entity part of the BNP Paribas Group. Our mission is to tackle financial exclusion through a simple, face-to-face and accessible service.
Our value proposition is based on a payment account, with a domestic IBAN and a Mastercard debit card that customers can open at certain lottery or tobacco shops in their neighborhood. This unique business model already serves more than 3 million customers and has more than 7,000 points of sales in France since its birth in 2014.
We are already close to 800 colleagues in Paris, Nantes, Madrid, Lisbon, Brussels and Berlin!
In Spain, Nickel launched its activity in 2021 and is currently experiencing a phase of strong growth. We already have 1,600 Nickel points of sales spread throughout the territory.
ABOUT THE JOB
MISSION
Tenemos una gran oportunidad para que conozcas nuestro negocio y empezar tu carrera profesional en el mundo financiero.
Por ello, buscamos a una persona que quieran aprender y desarrollarse dentro de nuestra Compañía desarrollando una Beca.
La persona seleccionada se incorporará en nuestra entidad Nickel, en el departamento de Operaciones.
La función principal es prestar atención telefónica a nuestros clientes (peticiones, llamadas de fidelización…) y pruebas de herramientas.
Requisitos:
- Estudiante de ADE, Derecho o similar
- Posibilidad de firmar convenio con tu Universidad/Centro de Estudios durante 3 meses
- Disponibilidad de incorporación inmediata
- Manejo de herraminetas ofimáticas
Ofrecemos:
Prácticas durante 3 meses
Horario: Lunes a Jueves de 9:00H a 18:00H, Viernes de 08:30H a 18:00H
Ayuda al estudio: 850€ brutos/mes
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
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